Privacy Policy

Last Updated: March 12th, 2026

Introduction

Calbridge LLC (“Calbridge,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, software platform (“Calbridge OS”), analytics tools, and consulting services (collectively, the “Services”).
By accessing or using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

Information You Provide
We may collect personal and business information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing information

  • Account login credentials

  • Business or marketing data connected to our platform

Automatically Collected Information
When you access our website or platform, we may automatically collect certain technical information such as:

  • IP address

  • Device and browser type

  • Usage patterns and interaction data

  • Log files

  • Cookies and similar tracking technologies

Third-Party Platform Data
If you connect external services (such as Amazon Ads, Seller Central, Vendor Central, or other digital commerce platforms), we may receive authorized data through APIs or integration tools necessary to provide our Services.

How We Use Your Information
We may use information we collect to:

  • Operate and maintain our Services

  • Provide analytics, reporting, and consulting services

  • Improve the performance and features of our platform

  • Communicate updates, insights, and support information

  • Process payments and manage subscriptions

  • Detect and prevent fraud or security threats

  • Comply with legal obligations

Sharing of Information
We do not sell personal data and only share information with service providers necessary to operate our platform. All third-party providers are required to maintain appropriate data protection standards.

Data Security
We implement reasonable security safeguards including:

  • Encrypted data transmission

  • Access controls and authentication

  • Monitoring and system logging

  • Secure cloud infrastructure

While we strive to protect your information, no online system can guarantee complete security.

Data Retention

We retain information only for as long as necessary to:

  • Provide Services

  • Maintain operational records

  • Comply with legal obligations

  • Resolve disputes

Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:

  • Improve site functionality

  • Analyze traffic and user behavior

  • Enhance user experience

Users may control cookie preferences through browser settings.

Third-Party Links
Our Services may include links to external websites. Calbridge is not responsible for the privacy practices of third-party sites.

Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact
Calbridge LLC
privacy@calbridge.com